IT Education
IT Education Video Content
Getting started with Computer Lab, Configuring Print Server, IP Reservation, DNS entry, Free Course
Getting started with Computer Lab, Configuring Print Server, IP Reservation, DNS entry, Free Learning Course
Getting started with Computer Lab for Active Directory Users and Computers, Free Learning Course.
Getting started with Computer Lab for Active Directory Users and Computers, Free Learning Course.
The right way to use AI in Help Desk and IT in general. This changes everything. sesame ai maya
The right way to use AI in Help Desk and IT in general. This changes everything. #sesameai
Crash Course, Microsoft 365, Users, Intune, Azure, Provisioning, Device Management
Crash Course, Microsoft 365, Users, Intune, Azure, Provisioning, Device Management
How to Answer Entry Level Help Desk Interview Questions and Ace the Interview, free study guide
✅ 1️⃣ “Tell me about yourself.” Sample Answer: ✅ 2️⃣ “Why do you want to work in IT/help desk support?” Sample Answer: ✅ 3️⃣ “How would you handle an angry or frustrated user?” Sample Answer: ✅ 4️⃣ “How do you explain a technical solution to someone non-technical?” Sample Answer: ✅ 5️⃣ “What steps would you…
Working Help Desk, No internet on wired rj45, update all drivers, UPS backup explained, email rules
Working Help Desk, No internet on wired rj45, update all drivers, UPS backup explained, email rules
How to install Windows 11 on any computer before Windows 10 October 14, 2025 end of life
How to install Windows 11 on any computer before Windows 10 October 14, 2025 end of life
US Government Cyber Security Questions and Answers for Businesses Federal Trade Commission
US Government Cyber Security Questions and Answers for Businesses Federal Trade Commission
Fix for PaperStream TWAIN Fujitsu fi-6110, fi-6130, fi-6140, fi-4, fi-5,fi-7, fi-8 Windows 11 error
Fix for PaperStream TWAIN Fujitsu fi-6110, fi-6130, fi-6140, fi-4, fi-5,fi-7, fi-8 Windows 11 error
Required ServiceNow Knowledge to Work in IT, Help Desk Incident Management Free Training Course
Required ServiceNow Knowledge to Work in IT, Help Desk Incident Management Free Training Course
Help desk training laptop audio grayed out, join computer to domain, one drive folder sync issue, blocked send emails, installing anti virus software.
Help desk training laptop audio grayed out, join computer to domain, one drive folder sync issue, blocked send emails, installing anti virus software.
Top 20 Active Directory Interview Questions and Answers in Hindi, Spanish, French, German, Italian + Portuguese, Japanese and more.
Top 20 Active Directory Interview Questions and Answers in Hindi, Spanish, French, German, Italian + Portuguese, Japanese and more.
Top 20 Desktop Support Interview Questions and Answers for 2025 in Hindi, Spanish, French, German, Italian, Portuguese and more.
Top 20 Desktop Support Interview Questions and Answers for 2025 in Hindi, Spanish, French, German, Italian, Portuguese and more.
Level up your Help Desk Skills, Resolving trouble tickets quickly.
Level up your Help Desk Skills, Resolving trouble tickets quickly.
Free Course on Microsoft Intune Autopilot Pre-provisioning Device Preparation Policy & enrollment.
Free Course on Microsoft Intune Autopilot Pre-provisioning Device Preparation Policy & enrollment.
Microsoft Intune Troubleshooting compliance, configuration, application deployment free course
This video is about Microsoft Intune Troubleshooting compliance, configuration, and application deployment. This is free training course for Information Technology jobs. Good for Help Desk Tier 2 training as well.
Microsoft 365 Refresh Course for Autopilot Intune Configuration and Applications Deployment, 2025
Minimum Microsoft 365 Working Knowledge for Windows OS Autopilot Intune Configuration and Applications Deployment. A Refresh Course for 2025.
Consequences of changing users Logon ID in Active Directory
Changing a user’s Logon ID in Active Directory (AD) can have significant implications for both the user and the IT environment. While it may be necessary in cases such as name changes or standardization, the process should be carefully planned to avoid disruptions. Below are the key consequences to consider: 1. Profile Access Issues When…
Top 20 Desktop Support Interview Questions and Answers for 2025
General Questions Technical Questions Scenario-Based Questions Behavioral Questions Knowledge-Based Questions Tools and Technologies Hardware Knowledge Soft Skills Performance-Driven Questions Preparing for these questions with specific examples from your experience will help demonstrate your technical skills and problem-solving abilities.
Top 20 simplified CCNA certification questions with answers and examples
Please keep in mind that the answers provided are based on general knowledge and may not cover all possible variations or specific scenarios. It’s always recommended to refer to the official Cisco documentation and study materials for accurate and up-to-date information. Please note that these examples are provided to illustrate the concepts. It’s important to…
Top 20 Active Directory Interview Questions and Answers
Are you preparing for an interview and looking for tips on how to ace those Active Directory questions? Look no further! We’ve got you covered with our top 20 Active Directory interview questions and answers. And there you have it! With these top 20 Active Directory interview questions and answers, you’re sure to impress your…
When DIY Help Desk Fails: How to Escalate Issues to Higher Support Levels
When working in a help desk, it’s common to come across a problem that you can’t fix on your own. This can be frustrating for both the support agent and the customer. So, what should you do in such a situation? Firstly, it’s important to be honest with the customer. Let them know that the…
A Step-by-Step Guide to Installing Microsoft Office 365 at Home or Work
Microsoft Office 365 is a suite of productivity applications that includes Word, Excel, PowerPoint, Outlook, and more. It is a powerful tool for both personal and professional use, allowing users to create and edit documents, spreadsheets, presentations, and emails. If you want to install Microsoft Office 365 at home or work, here is a step-by-step…
Wake on Lan (WOL): A Powerful Tool for IT Help Desk Support
Wake on LAN (WOL) is a feature that enables a computer to be powered on remotely over a network. It allows IT Help Desk technicians to remotely access and troubleshoot computers that are turned off or in sleep mode. This can be incredibly useful for organizations that need to support a large number of computers….
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