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This video talks about setting up ODBC Driver Connection that is typically used for Database Connections by various programs. For example, MS Access may use ODBC driver to create and authenticate connection between client and remote database.
In Desktop Support, Event Viewer is one of the most underused tools that can provide insight on what is causing the computers issues to begin with. Event Viewer is a first place to check when suspecting hard drive issues or…
A very popular video on my channel that talks about TOP 10 Desktop PC Issues and Problems with Solutions. This is one of those videos that every starting IT professional should know how to resolve.
Sometimes, in Desktop Support, we work on user’s computer and suddenly their favorites are gone. Why does this happen? In this video, I will talk about a situation in which this may occur and how you should make it a…
What is Production impact? If you are serious about IT, then Productions Impact is a must know skills to learn. This presentation clearly explains what Production Impact is and how to prevent or minimize it.
Whats a .PST? What is .OST? In this video, we talk about Outlook email archives and it’s use in business environments. Also, this topic covers some of the basic troubleshooting methods in relation to Desktop Support training.
This video talks about Desktop Support DHCP basic knowledge you must know to be good at Desktop Support. It is important to spend some time and learn about basic networking which is something I recommend to all my IT friends.
One of the main things to familiarize yourself in Desktop Support is the use of local profiles. Local profiles are used by every user in business and home; the main things to know related to Business Environments is highlighted in…
How to replace/upgrade RAM, also known as Random Access Memory? Although, something very basic, there is a proper way of doing so. This video will provide close up details on how to do this properly.