Are you preparing for an interview and looking for tips on how to ace those Active Directory questions? Look no further! We’ve got you covered with our top 20 Active Directory interview questions and answers. And there you have it! With these top 20 Active Directory interview questions and answers, you’re sure to impress your…
When working in a help desk, it’s common to come across a problem that you can’t fix on your own. This can be frustrating for both the support agent and the customer. So, what should you do in such a situation? Firstly, it’s important to be honest with the customer. Let them know that the…
Microsoft Office 365 is a suite of productivity applications that includes Word, Excel, PowerPoint, Outlook, and more. It is a powerful tool for both personal and professional use, allowing users to create and edit documents, spreadsheets, presentations, and emails. If you want to install Microsoft Office 365 at home or work, here is a step-by-step…
Wake on LAN (WOL) is a feature that enables a computer to be powered on remotely over a network. It allows IT Help Desk technicians to remotely access and troubleshoot computers that are turned off or in sleep mode. This can be incredibly useful for organizations that need to support a large number of computers….
Last week, a video on YouTube got removed for violating the platform’s privacy policy. The video in question was a Help Desk training video that was designed to teach users how to reset passwords. However, YouTube took it down, claiming that the video included personal information that could put people at risk. The video’s creator,…
