If you’re interested in pursuing a career in tech support, you may be considering taking a video course to learn more about the industry. However, it can be challenging to follow along with the lectures and demonstrations without the proper equipment or environment. Fortunately, computer labs can be an excellent resource for those looking to…
Are you considering a career change but not sure where to start? Have you ever considered tech support as a potential option? Many people overlook this field, but it can offer a rewarding and stable career with plenty of room for growth and advancement. Here are some reasons why tech support could be the perfect…
When it comes to customer service, there are various roles that one can take on. Two common roles are that of a Help Desk professional and a Call Center Representative. While both roles involve assisting customers, there are significant differences between them. The Help Desk is typically an internal department within an organization that provides…
When preparing for an interview for a help desk position, there are several things that you can do to increase your chances of success. Here are some tips to help you prepare and feel confident going into the interview: By following these tips, you can feel prepared and confident going into your help desk interview….
RAID 0 is a popular storage technology that allows you to improve the speed and performance of your computer. By using multiple hard drives, RAID 0 combines the storage capacity of the drives while increasing data transfer rates. In this article, we will provide a step-by-step guide on how to set up RAID 0 on…
Starting a new job as a tech support representative can be daunting, especially if you are unfamiliar with the company’s products and procedures. One of the most important skills you can develop to succeed in this role is note-taking. Proper note-taking can help you stay organized, remember important details, and provide better support to customers….
