If you’re looking to start a career in the IT field, then gaining knowledge about the Windows operating system and the tools used for technical support is essential. A help desk support role requires a basic understanding of the Windows OS and the tools used to troubleshoot issues that users encounter. To help beginners get started, there are several free learning courses available online. One such course is offered by cobuman, which covers topics such as Windows OS folders, AppData, ProgramData, and the Windows Event Viewer.
The free help desk learning course offered by cobuman is an excellent resource for individuals looking to start their career in IT. The course is specifically designed for beginners with little to no experience in the field. The course content is delivered through a series of interactive videos that are easy to follow and understand. The videos cover essential topics such as Windows OS folders, AppData, ProgramData, and the Windows Event Viewer.
The course is structured in a way that is meant for entry-level jobs in IT. By completing the course, students will gain a working knowledge of the Windows operating system and the tools used for technical support. This knowledge is essential for entry-level help desk support roles. Help desk support roles require a basic understanding of the Windows operating system and the tools used to troubleshoot issues that users encounter. The course covers these topics in a way that is easy to understand, making it accessible to beginners.
One of the essential topics covered in the course is Windows OS folders. The course teaches students about the different types of Windows OS folders, their purpose, and how to navigate them. Windows OS folders can be confusing for beginners, and having a basic understanding of them is essential for help desk support roles.
Another critical topic covered in the course is AppData and ProgramData folders. These folders contain essential information about the programs installed on a Windows operating system. The course teaches students how to locate and access these folders, which is a critical skill for help desk support roles.
The course also covers the Windows Event Viewer, which is an essential tool for technical support. The Windows Event Viewer records system and application events on a Windows operating system. These events can be used to diagnose and troubleshoot issues that users encounter. The course teaches students how to use the Windows Event Viewer to diagnose and troubleshoot issues, making it an excellent resource for beginners looking to start their career in IT.
In conclusion, the free help desk learning course offered by cobuman is an excellent resource for individuals looking to start their career in IT. The course covers essential topics such as Windows OS folders, AppData, ProgramData, and the Windows Event Viewer. The course is specifically designed for beginners with little to no experience in the field, making it accessible to anyone looking to get started with technical support. By completing the course, students will gain a working knowledge of the Windows operating system and the tools used for technical support, which is essential for entry-level help desk support roles.
[…] Network Administrators, among others. Training is essential for anyone starting in these roles, and Cobuman provides excellent resources to help individuals build their knowledge and skills. With dedication […]