Desktop Support, How to Setup ODBC Driver Connection and Authentication
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Desktop Support, How to Setup ODBC Driver Connection and Authentication

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This video talks about setting up ODBC Driver Connection that is typically used for Database Connections by various programs. For example, MS Access may use…

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Desktop Support and Help Desk, Using Event Viewer to Troubleshoot System or Application Issues
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Desktop Support and Help Desk, Using Event Viewer to Troubleshoot System or Application Issues

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In Desktop Support, Event Viewer is one of the most underused tools that can provide insight on what is causing the computers issues to begin…

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TOP 10 Desktop PC Issues and Problems with Solutions
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TOP 10 Desktop PC Issues and Problems with Solutions

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A very popular video on my channel that talks about TOP 10 Desktop PC Issues and Problems with Solutions. This is one of those videos…

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Desktop Support, What is Production Impact and How to minimize or prevent it?
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Desktop Support, What is Production Impact and How to minimize or prevent it?

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What is Production impact? If you are serious about IT, then Productions Impact is a must know skills to learn. This presentation clearly explains what…

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Desktop Support, What is a Local Profile and its use in Business Environments?
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Desktop Support, What is a Local Profile and its use in Business Environments?

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One of the main things to familiarize yourself in Desktop Support is the use of local profiles. Local profiles are used by every user in…

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Refresher Crash Course for Desktop Support, Network Admin, System Admin, Web Dev, Help Desk
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Refresher Crash Course for Desktop Support, Network Admin, System Admin, Web Dev, Help Desk

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Refresher Crash Course for Desktop Support, Network Admin, System Admin, Web Dev, Help Desk. This video is for IT professionals who need to refresh on…

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I want to work in IT but don't have the knowledge or confidence to do so
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I want to work in IT but don’t have the knowledge or confidence to do so

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This is a motivational video on how to get an IT job. A lot us may not have the confidence or think that we don’t…

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Help Desk and Customer Service Call Handling Procedures
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Help Desk and Customer Service Call Handling Procedure

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Is there a Call Handling Format to follow in Help Desk or Customer Service? Yes, there is a format to follow, but this varies from…

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How to Flip Computer Screen or Monitor Picture
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How to Flip Computer Screen or Monitor Picture

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Believe it or not, it can be useful to know this in case you accidentally or purposely flip the screen and user does not know…

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Work in IT without Certificates or a Degree
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Work in IT without Certificates or a Degree

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This is just a vlog video talking about how you can get an IT job without formal education. Going to school is a a great…

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REFRESH FOR DESKTOP SUPPORT, NETWORK ADMINISTRATION, SYSTEM ADMINISTRATION, AND HELP DESK
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REFRESH FOR DESKTOP SUPPORT, NETWORK ADMINISTRATION, SYSTEM ADMINISTRATION, AND HELP DESK

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This a combined refresher course video for Desktop Support. Network Administration, Systems Administration and Help Desk. If you’d like to test your knowledge in all…

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How to Write a Resume for IT, Desktop Support, Network Administration, System Administration
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How to Write a Resume for IT, Desktop Support, Network Administration, System Administration

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My friends, this is a really good video on how to create an IT Resume. In this video I will provide details on each and…

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Desktop Support Basic Internet Explorer Troubleshooting Method
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Desktop Support Basic Internet Explorer Troubleshooting Method

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Sometimes issues are resolved by simple Internet Explorer troubleshooting and this video will show you how to go about some of the most likely causes…

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Top 20 Customer Service Interview Questions and Answers Preparation Final
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Top 20 Customer Service Interview Questions and Answers Preparation Final

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Welcome to Top 20 Customer Service Interview Questions and Answers Preparation Video. This video covers some of the most common Costumer Service or Help Desk…

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REFRESH FOR DESKTOP SUPPORT, NETWORK ADMINISTRATION, SYSTEM ADMINISTRATION, AND HELP DESK
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REFRESH FOR DESKTOP SUPPORT, NETWORK ADMINISTRATION, SYSTEMS ADMINISTRATION, AND HELP DESK

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This is a video that combines many aspects of IT that serves as a Refresher for IT Professionals. Career choices covered are: Desktop Support, Network…

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