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Desktop Support

Desktop Support, How to Setup ODBC Driver Connection and Authentication

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This video talks about setting up ODBC Driver Connection that is typically used for Database Connections by various programs. For example, MS Access may use ODBC driver to create and authenticate connection between client and remote database.

Desktop Support and Help Desk, Using Event Viewer to Troubleshoot System or Application Issues

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In Desktop Support, Event Viewer is one of the most underused tools that can provide insight on what is causing the computers issues to begin with. Event Viewer is a first place to check when suspecting hard drive issues or…

TOP 10 Desktop PC Issues and Problems with Solutions

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A very popular video on my channel that talks about TOP 10 Desktop PC Issues and Problems with Solutions. This is one of those videos that every starting IT professional should know how to resolve.

Desktop Support, Where are my Favorites? User complains…

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Sometimes, in Desktop Support, we work on user’s computer and suddenly their favorites are gone. Why does this happen? In this video, I will talk about a situation in which this may occur and how you should make it a…

Desktop Support, What is Production Impact and How to minimize or prevent it?

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What is Production impact? If you are serious about IT, then Productions Impact is a must know skills to learn. This presentation clearly explains what Production Impact is and how to prevent or minimize it.

Desktop Support, Creating Outlook Email Archive and Basic Troubleshooting Final

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Whats a .PST? What is .OST? In this video, we talk about Outlook email archives and it’s use in business environments. Also, this topic covers some of the basic troubleshooting methods in relation to Desktop Support training.

Desktop Support DHCP Basics You Must Know Final

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This video talks about Desktop Support DHCP basic knowledge you must know to be good at Desktop Support. It is important to spend some time and learn about basic networking which is something I recommend to all my IT friends.

Desktop Support, What is a Local Profile and its use in Business Environments?

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One of the main things to familiarize yourself in Desktop Support is the use of local profiles. Local profiles are used by every user in business and home; the main things to know related to Business Environments is highlighted in…

Desktop Support, Windows 10 Crash Course Basics

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This is a crash course on Windows 10 basic use and navigation. This is good for people trying to learn Windows 10 and for basic Desktop Support refresh.

Refresher Crash Course for Desktop Support, Network Admin, System Admin, Web Dev, Help Desk

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Refresher Crash Course for Desktop Support, Network Admin, System Admin, Web Dev, Help Desk. This video is for IT professionals who need to refresh on their knowledge.

How to Upgrade or Replace Parts on HP Elite 8100, 8200, 8300 Small Form Factor Desktop

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This is a typical type of computer you’ll find during Desktop Support. In this video, I will cover on  How to Upgrade or Replace Parts on HP Elite 8100, 8200, 8300 Small Form Factor Desktop.

What types of computers are used by businesses? Desktop Support

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Have you ever wondered what types of computers are used in business environments? This video talks about what can be found when working for large business and what to expect from PC Hardware. If you are considering Desktop Support as…

I want to work in IT but don’t have the knowledge or confidence to do so

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This is a motivational video on how to get an IT job. A lot us may not have the confidence or think that we don’t posses knowledge to work in IT field… These are the main  issues preventing us from…

DESKTOP SUPPORT, HOW TO BE Organized

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Do you struggle when dealing with multiple issues in IT or office environment?   This video talks about how to be Organized in Desktop Support or any other office type of job.

How to Flip Computer Screen or Monitor Picture

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Believe it or not, it can be useful to know this in case you accidentally or purposely flip the screen and user does not know how to fix it.. This is something that can be done with keyboard shortcut keys….