A very fun addition to audio if you like to feel every low frequency explosions in movies or games.
AuraSound AST-2B-4 Pro Bass Shaker Tactile Transducer
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In Desktop Support, Event Viewer is one of the most underused tools that can provide insight on what is causing the computers issues to begin with.
Event Viewer is a first place to check when suspecting hard drive issues or corruptions. It can also hep determine why the OS is shutting down/restarting. These are just some examples that can be resolved using the event viewer, also known as windows logs.
This video talks about Desktop Support DHCP basic knowledge you must know to be good at Desktop Support. It is important to spend some time and learn about basic networking which is something I recommend to all my IT friends.
One of the main things to familiarize yourself in Desktop Support is the use of local profiles. Local profiles are used by every user in business and home; the main things to know related to Business Environments is highlighted in this video.