Desktop Support and Help Desk, Using Event Viewer to Troubleshoot System or Application Issues
In Desktop Support, Event Viewer is one of the most underused tools that can provide insight on what is causing the computers issues to begin with.
Event Viewer is a first place to check when suspecting hard drive issues or corruptions. It can also hep determine why the OS is shutting down/restarting. These are just some examples that can be resolved using the event viewer, also known as windows logs.